How Big Tech & Policymakers Miss the Mark When Fighting Online Extremism

Donald Trump at his Social Media Summit in July, 2019

In this policy piece for Brookings Institution, I lay out the problems with content moderation of white supremacist, extremist content as it exists now. I then suggest several avenues for alternate approaches. First among these is an admission that this problem is not easy, and will require a subsequent serious investment in real, deep expertise.